PrivacyPolicy

The Responsible Handling of Our Users’ Data

The responsible handling of our users’ data is an important concern for TheMiracle AG.
This policy (“Policy”, together with our Terms of Use) explains and sets out the basis for why and when we collect personal information about you, how we use it, the conditions under which we may disclose it to others and the measures we take to keep it secure. In addition, the Policy also contains information on how users can exercise their rights in connection with their personal data. By visiting this website or otherwise contacting us, you are accepting and consenting to the practices described in this Policy. Please note that this includes consenting to the collection and processing of any personal information you provide, as described below. We may amend this Policy from time to time so please check it occasionally to ensure that you agree with any changes. Your continued use of our website(s) will constitute your acceptance of, and agreement to, any changes. This policy applies to all users of our services whose data we process, regardless of how you contact us. It applies both to the processing of personal data that has already been collected and to personal data that will be collected in the future. We exclude liability for the content of external links on our website(s) or our social media channels.

Who We Are

TheMiracle AG is a web 3 marketplace based in Zurich, Switzerland.

How We Collect Information About You

We obtain information about you when you use our website(s), when you contact us via email or a web form, or if you register to receive one of our regular newsletters.
Information You Provide UsYou may provide us with personal information by filling in forms on our website(s) or by corresponding with us by email or live chat. The personal information you provide may include your name, email, address, phone number, IP address, language preference, and information regarding the pages you access. By providing us with this information, you expressly consent to our use of your personal information in accordance with this Policy.
Information We Collect About YouWhen you visit our website(s), we may collect information about your IP address, information about your visit, your browsing activity, and how you use our website. This information may be combined with other information you provide. We may use the user’s IP address to ensure compliance with this Policy or to ensure the security of the Services, the Website(s), or other users.
Information We Receive from Other Sources We may receive information about you if you use any other websites we, or our partners, operate. We also work with third parties (including contractors, project partners, and service providers) and may receive information about you from them. This may be combined with other information you provide to us.

How Your Information is Used

We may use personal information about you for the following purposes:
  • To enter into a client relationship with you.
  • To enter into a working relationship with you.
  • To enter into a supplier relationship with you.
  • To conclude other contracts with you.
  • To allow you access to our services and to provide you with our services.
  • To provide you with relevant information and news.
  • To send you personalized communications which you have requested and that may be of interest to you, which may be based on your activity on our website(s) or the website of our partners. These may include information about campaigns, activities, and events.
  • To understand and measure the effectiveness of how we serve you and others.
  • To make suggestions and recommendations to you about services that may interest you, which may be based on your activity on our website(s) or the website of our partners.
  • For analytics and profiling to create aggregate trend reports, find out how visitors arrive at our website, which sites and pages are viewed, the responses to marketing campaigns, and to determine the most effective marketing channels and messages.
  • To seek your views or comments on the service we provide.
  • To notify you of changes to our service, policies, and terms of use.
The data will only be processed for a specific purpose. We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who Has Access to Your Information

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may pass your information to third-party service providers, agents, subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example, to process and store information and to send you emails). However, if we use third-party service providers, we disclose only the personal information that is necessary to deliver the service, and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. We will take the necessary steps to ensure that your privacy rights continue to be protected.

Your Choices and Your Rights

  1. Marketing Preferences:

    You have the right to inform us not to process your personal information for marketing purposes. You can exercise this right by checking or unchecking certain boxes on the forms we use to collect your data. Additionally, you can contact us atinfo@themiracle.io. We will only contact you for marketing purposes if you have given prior consent. Preferences can be updated anytime by emailing info@themiracle.io.

  2. Access and Control Over Your Data:

    You have the right to know what data we hold about you and can demand a copy of it. You may also request correction, deletion, restriction, or surrender of your personal data by writing toinfo@themiracle.ioand providing a copy of your passport.

  3. Updating Your Information:

    The accuracy of your information is important to us. If you change your email address, or any of the other information we hold is inaccurate or out of date, please email us atcontact@suisseblockchain.io.

  4. Security Measures to Protect Your Information:

    When you give us personal information, we take steps to ensure that it`s treated securely. Non-sensitive details such as your email address may be transmitted unencrypted over the Internet, and so may not be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. When we receive your information, we make our best effort to ensure its security on our systems.

  5. Profiling:

    We may analyze your personal information to create a profile of your preferences and interests so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

  6. Newsletter:

    The provisions of this Policy also apply to the request for and sending of our newsletter. The newsletter will only be sent after prior request by the user in the so-called “double opt-in procedure”. You will receive an email to confirm signing up to our list.

  7. Use of Cookies:

    Our site(s) use cookies to distinguish you from other visitors of our site. Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet). They are sent by a server to your computer and stored on your hard drive to allow a website to recognize you when you visit. Cookies can be used by website to make the user's experience more efficient. Our site(s) use different types of cookies. Some cookies are placed by third party services that appear on our pages. We use cookies to personalize content, to provide social media features and to analyze our traffic. This improves your experience when you browse our site(s) and allows us to improve the service we provide. By continuing to browse our site(s), you are agreeing to our use of cookies. We also share information about your use of our site with our social media and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.
    We use the following cookies:
    Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
    Targeting Cookies: These cookies may be set through our site by our advertising partners. Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
    Performance Cookies: These cookies are usually referred to as statistical cookies and allow us to count visits, traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

  8. Social Media Plug-Ins:

    On our website, we use social media plug-ins such as Telegram, Twitter, Facebook, LinkedIn, Instagram, Medium and Discord. If you have a user account with one of these networks and are logged in at the time of activating the social plug-in, the network can assign your visit to our website to your user account. If you wish to avoid this, please log out of the network before activating the social plug-in. The social plug-in remains active until you deactivate it or delete your cookies.
    We have integrated components of the following companies on our website:18 or Under We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Where we store your personal information

The data that we collect from you may be transferred to, and stored in, a country outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us. The laws in some countries may not provide the same legal protection for your information as in the EEA. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. The transmission of information via the internet is not completely secure. Although we will always do our best to protect your personal information, we cannot guarantee the security of your information; any transmission is at your own risk. Once we have received your information, we will use good procedures and strong security features to try to prevent unauthorized access.

Data Protection Officer

If you would like to contact our Data Protection Officer, please send an E-Mail toinfo@themiracle.io.📍 TheMiracle AG, Hardstrasse 201, CH-8005 Zürich

Review of this Policy

We keep this Policy under regular review.This Policy was set in place in Oktober 2023.